Accessibiliy

Greenlands Insurance Services is committed to ensuring digital accessibility for individuals with disabilities. We endeavour to provide flexible options to accommodate each individual user’s needs and preferences, making sure the computer technology we use for web pages, applications, and software is as flexible and useful as possible.

To ensure that we meet or exceed the requirements of the United Kingdom’s Equality Act 2010 and the W3C’s Web Accessibility Initiative (WAI), we continually review our site and modify pages to remove any barriers for people with disabilities.

Measures to support accessibility

Greenlands Insurance Services takes the following measures to ensure accessibility across all our retail products and services:

Include accessibility as a key requirement throughout our design and development processes.
Regularly assess our website using accessibility evaluation tools and manual testing.
Provide ongoing training for our staff on accessibility best practices.

Where possible, engage with individuals with disabilities to get their insights and feedback.

Conformance status

The Web Content Accessibility Guidelines (WCAG) provide recommendations for making web content more accessible. Greenlands Insurance Services’ website aims to adhere to WCAG 2.1 level AA standards. We are working diligently to ensure that all of our web content meets or exceeds this level of conformance.

Compatibility with browsers and assistive technology

Our website is designed to be compatible with the following browsers and assistive technologies:

Recent versions of major internet browsers such as Chrome, Firefox, Safari, and Edge on Windows and Apple devices
Mobile browsers on iOS and Android devices
Screenreaders such as JAWS, NVDA, and VoiceOver
Other assistive technologies such as Dragon NaturallySpeaking and ZoomText

Keyboard navigation

If you navigate using only the keyboard or an assistive device, you can visit the following browser-specific pages for additional information:

Mozilla Firefox keyboard shortcuts 
Google Chrome keyboard shortcuts 
Microsoft Edge keyboard shortcuts
Apple Safari keyboard shortcuts 

Technical specifications

Accessibility of our website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
CSS
JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Third-party links

Some of our pages contain links to third-party websites not operated by us. As such, these sites are not within our control and may not follow the same privacy, security, or accessibility standards as ours. Moreover, we are not responsible for the content or availability of these sites, their partners, or advertisers.

Limitations and feedback

We are continually striving to improve the overall accessibility of all areas of our website. However, there may be some limitations. If you encounter any accessibility barriers, technical issues, or simply wish to provide feedback, please contact us at compliance@greenlands.co.uk with a description of the issue and the page URL (web address). We will make every effort to address your concerns and provide a prompt response.

This statement was last updated on 09/04/2024.