Important Information
This section has been created to provide our clients and potential clients with crucial insights and resources, ensuring you are well-informed and supported in every aspect of your insurance journey. Whether you are seeking industry help, policy assistance, personal support, or general information, this page serves as a guide to address your needs and queries. If you require further assistance, please do not hesitate to contact us.
Industry Help
FCA
The Financial Conduct Authority (FCA) is a regulatory body in the UK, overseeing financial services firms and financial markets. It aims to protect consumers, enhance market integrity, and foster competition, ensuring consumers receive fair deals. The FCA is dedicated to maintaining a healthy and successful financial system and employs an assertive and innovative approach to prevent serious harm, set higher standards, and encourage positive change in financial services. It provides support and information for both consumers and firms, offering resources like the FCA Handbook and addressing topics like consumer duty and the impact of economic changes on cost of living.
Website: https://www.fca.org.uk/
FSCS
The Financial Services Compensation Scheme (FSCS) is a UK statutory body that provides compensation to customers when authorised financial services firms fail and are unable to meet claims. Established by the government, it operates independently and offers its services free of charge. Claimants receive 100% of the compensation owed when claiming directly through FSCS. The scheme covers various financial products including banks, credit unions, pensions, mortgages, insurance, investments, and more. FSCS ensures the security of personal information and adheres to European data regulation, GDPR, to give users control over their data.
Website: https://www.fscs.org.uk/
ICO
The Information Commissioner’s Office (ICO) is the UK’s independent authority set up to uphold information rights and data privacy for individuals. It empowers the public with practical information about data protection and information rights, allowing individuals to access information from public bodies and protect themselves from nuisance calls. The ICO also provides guidance and resources for organisations, ensuring compliance with UK GDPR and other data protection laws. It takes action against breaches, addressing issues like nuisance marketing and ensuring the security of data, particularly focusing on areas where breaches can have severe consequences, such as domestic abuse cases.
Website: https://ico.org.uk/
BIBA
The British Insurance Brokers’ Association (BIBA) is the leading general insurance organisation in the UK, dedicated to supporting insurance brokers through changing times. BIBA offers membership benefits including free compliance, regulation, and technical support, as well as lead generation and promotion of brokers. Members have access to an online resource centre, publications, and over 30 schemes and facilities. BIBA represents member interests at high levels, providing opportunities to shape its direction and maintains regular liaison with other trade bodies. It also offers support in areas like regulation, compliance, technical aspects, and claims dispute advocacy.
Website: https://www.biba.org.uk/
Financial Ombudsman
The Financial Ombudsman Service (FOS) is a UK-based organisation providing free and impartial dispute resolution between consumers and financial service providers. It addresses complaints related to unfair treatment by financial businesses, offering resolutions and the power to rectify issues. FOS assists both individual consumers and small businesses, dealing with a range of financial disputes including insurance, claims management, and more. It shares insights, decisions, and case studies to raise awareness and prevent complaints, highlighting trends and themes in the financial sector. FOS also provides support and guidance to businesses handling consumer enquiries.
Website: https://www.financial-ombudsman.org.uk/
CII
The Chartered Insurance Institute (CII) is a global professional body dedicated to building public trust in the insurance and financial planning profession. With nearly 125,000 members in 150 countries, it provides a platform for insurance and financial planning professionals to join a global community. CII offers various qualifications catering to all knowledge levels and experiences, from new entrants to seasoned professionals. It emphasizes professional standards, membership value, learning, and qualifications. CII is committed to delivering resilience within the insurance community and shaping the future of insurance through its initiatives, training programmes, and competency frameworks.
Website: https://www.cii.co.uk/
Help With Your Policies
Rebuild Cost Assessment
RebuildCostASSESSMENT.com is a UK-based organisation specialising in providing professional, affordable building insurance valuations. It aims to tackle underinsurance by offering thorough assessments of buildings, ensuring properties are insured for the correct amount. The company conducts most assessments remotely, leveraging information technology and in-house expertise. It serves various stakeholders including property owners, insurance brokers, managing agents, and landlords, helping them avoid the implications of the Average Clause by accurately determining rebuild costs. The company is regulated by RICS and is part of the RiskSTOP Group Ltd, emphasising reliability and professional standards in its services.
Website: https://www.rebuildcostassessment.com/
Close Brothers Finance
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Website: https://www.closemotorfinance.co.uk/
HSE
The Health and Safety Executive (HSE) is a UK government agency responsible for regulating and enforcing health, safety, and welfare legislation in the workplace. It aims to reduce work-related death, injury, and ill health by providing guidance, conducting research, and ensuring compliance with health and safety laws. HSE covers various sectors, including construction, chemicals, and asbestos management, and offers resources like safety alerts, bestsellers on health and safety law, and tools for managing workplace stress. It also provides support for disabled workers and addresses issues like workplace temperature and personal protective equipment.
Website: https://www.hse.gov.uk/
Yellow Wellies
The Farm Safety Foundation, also known as Yellow Wellies, is a UK-based independent charity focusing on promoting safety and mental well-being among young farmers and those entering agriculture. It aims to address and alter attitudes and behaviours related to risk-taking and poor mental health in farmers under 40. The foundation is responsible for initiatives like Farm Safety Week and the Mind Your Head campaign, working to reduce life-altering and fatal injuries in farming. It collaborates with various organisations, including Young Farmers Clubs and the Health and Safety Executive, to raise awareness and change perspectives on farm safety.
Website: https://www.yellowwellies.org/
Vehicle Value Checker
Parkers.co.uk is a comprehensive online platform for prospective car buyers in the UK, providing detailed car reviews, specifications, and valuations. It offers insights into a wide range of vehicles, from various manufacturers, helping users make informed decisions. The platform features an advanced search option allowing users to select specific makes, models, and ranges. Additionally, Parkers offers advice on car leasing, finance, and tax, along with the latest news in the automotive industry. The website is user-friendly, offering ratings and reviews for each car, aiding buyers in choosing vehicles that best suit their needs and preferences.
Website: https://www.parkers.co.uk/
Vehicle Tax and MOT Checker
The service “Get vehicle information from DVLA” on the UK government’s official website allows users to access information that the Driver and Vehicle Licensing Agency (DVLA) holds about a vehicle. By entering the vehicle’s registration number, users can check various details including vehicle tax, SORN status, MOT expiry, date of first registration, year of manufacture, engine size, fuel type, and emissions. This service is crucial for individuals looking to buy a vehicle as it helps verify the information provided by the seller, ensuring transparency and aiding in making informed decisions. The service is also available in Welsh (Cymraeg).
Website: https://www.gov.uk/get-vehicle-information-from-dvla
Vehicle MOT History
The service “Check the MOT history of a vehicle” on the UK government’s official website allows users to access the past results of a vehicle’s MOT tests from 2005 onwards, including whether it passed or failed, the mileage recorded when it was tested, and the reasons for failure. Users can also download a copy of the current and previous MOT certificates and check when the next MOT is due. The service provides detailed information on each test, including what parts failed and if any parts had minor problems. This service is crucial for individuals looking to buy a vehicle, enabling them to verify the information provided by the seller and make informed decisions.
Website: https://www.gov.uk/check-mot-history
Personal Help
Mind
Mind is a prominent mental health charity in the UK, committed to ensuring that no one has to face mental health issues alone. It provides extensive support and information to individuals dealing with mental health problems, offering vital resources and advice. Mind is actively involved in campaigning for better mental health services and policies, and it encourages public involvement through donations, volunteering, and memberships. The charity operates Local Minds to offer services in communities across England and Wales and runs the supportive online community, Side by Side. It also strives to raise awareness and combat stigma around mental health.
Website: https://www.mind.org.uk/
DPJ Foundation
The DPJ Foundation is a charitable organisation established in July 2016 in Pembrokeshire, focusing on supporting individuals in the agricultural sector dealing with mental health issues. Founded in memory of Daniel Picton-Jones, the foundation operates across Wales, offering mental health services, raising awareness, and providing training to recognise and address mental health impacts within communities. It collaborates with leading agricultural organisations and the Welsh Government to ensure accessible and flexible support. The foundation emphasises the importance of talking therapies, allowing individuals to express their thoughts and feelings to trained counsellors without judgement.
Website: https://www.thedpjfoundation.co.uk/
Citizens Advice
Citizens Advice is a renowned UK organisation providing free, confidential advice online to help people overcome their problems. It is supported by over 20,000 trained volunteers from diverse backgrounds, offering rewarding and varied roles. The organisation assists with a multitude of issues, enabling people to find resolutions and move forward. Citizens Advice operates locally, allowing individuals to access information and advice in their communities. Beyond individual support, the organisation conducts research to campaign on issues affecting people’s lives, driving change and addressing the root causes of problems people experience.
Website: https://www.citizensadvice.org.uk/
RABI
The Royal Agricultural Benevolent Institution (RABI) is a national charity in the UK, providing support to the farming community across England and Wales. It offers a range of services including in-person counselling and mental health training specifically tailored for the farming sector. RABI operates a freephone helpline for those in need of support during challenging times. The charity also organises various events and fundraising activities to aid farming people, and it has been recognised for its continuous support and contributions to the wellbeing of the farming community. RABI is dedicated to offering local support and addressing the unique challenges faced by farming individuals.
Website: https://rabi.org.uk/
Your Bank
If you find yourself struggling, remember that your bank can be a crucial resource to help you navigate through your financial challenges. Many banks offer personalised advice, flexible payment options, and financial hardship programs designed to support you during tough times. Reach out to your banking institution to discuss your circumstances and explore the available solutions tailored to meet your specific needs.
Your Local Council
If you find yourself in a tight spot, your local council can be a beacon of support. Local councils in the UK offer a range of services and assistance, including financial aid, housing support, and advice on debt management, to help residents overcome their struggles. Reach out to your local council to explore the various support mechanisms available to you and to find the most suitable solutions to your specific needs.
BBC Action Line
BBC Action Line is a support platform provided by the BBC, offering information and assistance on a wide range of issues. It serves as a confidential resource for individuals seeking guidance on a variety of concerns such as mental health, domestic abuse, addiction, and bereavement. BBC Action Line collaborates with various organisations to provide comprehensive support and resources, ensuring that viewers affected by the content have access to the necessary help and information.
Website: https://www.bbc.co.uk/actionline
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Frequently asked questions
Which debit and credit cards do you accept?
We accept all major UK debit and credit cards.
Do you charge admin fees?
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What payment methods are available?
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Can I make a claim online?
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How do I pay an overdue premium?
Yes, and in addition to the outbuildings, you can tailor your commercial farm insurance policy to include cover for domestic home building and contents. Call us on 01970 636925 to learn more and get a quote.